Shipping policy

Last Updated: May 7, 2026

Thank you for visiting and shopping at froda.shop. The following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We primarily serve the Nigerian market, and all costs are processed in US Dollars (USD).

  • Standard Shipping: Estimated delivery time of 7-13 business days.

Please note: Delivery delays can occasionally occur due to customs clearance processes or local courier issues in Nigeria.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours. You can track your "Pet Comb" order directly through our website or the carrier's portal.

4. Customs, Duties, and Taxes

froda.shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please check your local Nigerian import regulations regarding pet accessories.

5. Damages

froda.shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. Missing or Incorrect Address

We are not responsible for lost packages if the shipping address provided during the checkout process was incorrect or incomplete. Please ensure your delivery address in Nigeria is accurate.

7. Contact Us

If you have any questions about the shipping of your order, please contact us:

  • Company Name: 000 TUFF LUV ENTERPRISES, INC.
  • Support Email: support@froda.shop
  • Phone: 1 2526738998
  • Address: 17891 S DIXIE HWY 102, PALMETTO BAY, FL, 33157, USA